Arts Council Tokyo
Traditional Culture Programs /
Approaching Tokyo Tradition

Event Cancellation and Ticket Refund Announcement: “Noh theater in the garden -Experience Japanese Beauty in an Urban Beauty-” on October 12(Sat.)
*We have stopped accepting to refund the tickets.

Due to approaching typhoon, the performance “Noh Theater in the garden -Experience Japanese Beauty in an Urban Forest-” scheduled on Saturday 12th October has been canceled. We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.
Therefore, we will inform you about how to refund your tickets as shown below.

Please kindly note that the refund process differ between ticket agencies.
Please follow the instruction shown below or inquire Tokyo Tradition Office, Arts Council Tokyo.

【Confetti／TKTS/Tickets Today】
■Refunding Period: Until 15 November (Fri) *Postmark valid
*Please note that refunds can not be made after the refund period.
*After confirming the returned tickets, the refund money will be transferred to your specified account by the end of December.

■How to refund
Please kindly send the tickets you purchased together with requested information shown below, by simple registered mail.

Requested information
1. Account information for refund transfer
[The name of financial institution, the branch name, account number, and account holder’s name]
2. Your name and ID number of Conffeti you registered (Your name and telephone number will be requested if you purchased via telephone and TKTS.)
3. Your telephone number

The amount of money to be refunded will include total tickets price, ticketing fee for purchasing, system usage fee, and return fee (upper limit of 404yen). *The points granted when purchasing will be processed appropriately. Thank you for your understanding.
*Please be sure to send by simple registered mail. Please note that refunds would not be possible in the event of a non-arrival accident caused by ordinary mail.

Address to send the tickets
To the officer to refund “Noh theater in the garden”, Longrun Planning Corporation
25 Fukuro-cho, Shinjuku-ku, Tokyo
Postal code 162-0828

■Confetti/TKTS/Tickets Today Inquiry about the refund
Ticket Center of Confetti
+81(0)120-240-540 (Weekdays 10:00〜18:00)
TKTS/Tickets Today
Tel: 03-6228-1062（Weekdays 10:00〜18:00） Email: tkts@confetti-web.com
https://www.confetti-web.com/en/detail.php?tid=52750&
https://tkts.tokyo/en/news/21


【Peatix】
■Refunding Period: Nothing
■About the refund process

1. For payments made through credit cards,
The refund will be handled by the credit card company that was used for the purchase of the tickets.
The payment request and the refund maybe billed on different month, depending on the cut off date of the credit card company.

2. For payments made through convenience stores or ATMs, The refund money will be transferred to your specified bank account.
You will receive an email from Peatix regarding the details of the refund.
Please follow the instructions as written in the email.
Peatix refund information
https://help.peatix.com/customer/ja/portal/articles/155697-%E3%82%A4%E3%83%99%E3%83%B3%E3%83%88%E3%82%92%E3%82%AD%E3%83%A3%E3%83%B3%E3%82%BB%E3%83%AB%E3%81%97%E3%81%9F%E3%81%84%E3%81%AE%E3%81%A7%E3%81%99%E3%81%8C%E3%80%82
※There is a description in "About the refund process" at the bottom of the page.

■Peatix Inquiry
https://peatix.com/contact


【Kita Noh Theatre (Kita Roppeita XIV Commemotative Noh Theatre)/ Pia Gettii】
■Refunding Period: from 17 October (Thu) until 30 November (Sat)
*Please note that refunds can not be made after the refund period.

■How to refund
*Please note that the refund process differ depending on how you had your tickets issued.

1. To those who have already had their tickets issued at Seven Eleven store.
The refund process is accepted at the store you had your tickets issued. Please visit the store with your tickets during the refunding period. The refund process will be acceptable from 10am of the first day of refunding period. (Please note that the store’s name you had your tickets issued is printed on the lower left side of the tickets.)
*If you are not able to visit the store, please follow the instruction mentioned below in ３.

2. To those who made payments through credit cards and have not had their tickets issued yet
The refund will be handled by the credit card company that was used for the purchase of the tickets. The payment request and the refund may be billed on different month, depending on the cut off date of the credit card company.

3. To those who purchased the tickets at ticket booth of Kita Noh Theatre, and those who purchased and had their tickets issued in Seven Eleven stores but are not able to visit the shop you made your purchase

Please kindly send the tickets you purchased together with requested information shown below, by simple registered mail.

Requested information
（１）Account information for refund transfer
[The name of financial institution, the branch name, account number, and account holder’s name]
（２）Your name, telephone number, and if possible, booking number of the tickets

The amount of money to be refunded will include total tickets price, ticketing fee for purchasing, and return fee (upper limit of 404yen).
*Please be sure to send by simple registered mail. Please note that refunds would not be possible in the event of a non-arrival accident caused by ordinary mail.
*Please note that postmark during refunding period is valid.
*After confirming the returned tickets, the refund money will be transferred to your specified account by the end of December.

Address to send the tickets
To the officer to refund “Noh theater in the garden”, Roppeita XIV Commemotative Foundation
4-6-9 Kamiosaki, Shinagawa-ku, Tokyo
Postal code 141-0021

■Kita Noh Theatre / Pia Gettii Inquiry about the refund
Tel: +81-(0)3-3491-8813 (10:00-18:00 Irregular holidays)

Inquiry about “Noh theater in the garden” : Tokyo Tradition Office, Arts Council Tokyo
Tell: +81(0) 3-5428-3655
Email: info@tokyo-tradition.jp

【[Notice: change of venue (October 11) and event cancellation (October 12)]
“Noh theater in the garden -Experience Japanese Beauty in an Urban Beauty-” on October 11 and 12

As we annouced the change of venue yesterday on October 9 ( Wed), the performance “Noh theater in the garden -Experience Japanese Beauty in an Urban Forest-”scheduled on October 11 (Fri) and 12 (Sat) will be changed as below.

*October 11 (Fri) The performance will take place at Kita Noh Theatre (4-6-9 Kamiosaki, Shinagawa-ku, Tokyo, the nearest station: Meguro station [JR Yamanote Line, Tokyu Meguro Line]) on October 11. We kindly ask for your understanding, and are looking forward to welcoming you.

*October 12 (Sat) Due to approaching typhoon, the performance “Noh Theater in the garden -Experience Japanese Beauty in an Urban Forest-” scheduled on Saturday 12th October has been canceled.(No rescheduled performance) We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.
We will inform you about how to refund your tickets on this website, as soon as determined.

Inquiry: Tokyo Tradition Office, Arts Council Tokyo Tell: +81(0) 3-5428-3655 Email: info@tokyo-tradition.jp

Enrich your soul with a traditional “Noh” performance in an autumn garden

Experience autumn performances of the traditional art of "Noh" in the Tokyo Metropolitan Teien Art Museum's urban grove. The themes of this open-air event are "the mountains" and "the sea". The first evening features "Kurozuka (The Black Mound）", and the following day presents "Funa-Benkei (Benkei in a Boat)”. Both are dynamic pieces and Noh staples, with themes that explore humanity. Enjoy the traditional beauty of these performances in a natural setting, nestled in a quiet corner of the metropolis.
*With English translator and subtitles.
*There is a correction in the paper flyer.
(Start date of the exhibition ‘Images of Asia (tentative title)’) 【Incorrect】Sunday, 12th Oct, 2019 → 【Correct】Saturday, 12th Oct, 2019